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Queue order

Queue reordering

Move a patient row when the clinic needs to change visit order. The short video is designed to explain the feature on its own: what it is, what action to take, and what changes after the action.

Use when Use this when a patient needs to be seen earlier or later than the current order.
Action Drag the row handle from the patient row to its new position in the queue.
Result The patient stays in the new visit order and the same row actions remain attached.

How it works

This feature page is intentionally short so the video and the expected result are easy to share.

Feature Queue reordering

Move a patient row when the clinic needs to change visit order.

Action What to do

Drag the row handle from the patient row to its new position in the queue.

Result What changes

The patient stays in the new visit order and the same row actions remain attached.

Why it matters

Staff and doctors can respond to urgent changes while preserving patient context.